FREQUENTLY ASKED QUESTIONS
ANSWERS TO YOUR QUESTIONS
For technical support, click here.
What regions do your serve?
We ship everywhere in:
Quebec including Montreal, Quebec, Sherbrooke, Trois-Rivière, Saguenay, Laval, Mont-Tremblant, Saint-Adèle and everywhere else.
Ontario including Southern Ontario and the GTA including Toronto, Brampton, Mississauga, Milton, Guelph, Puslinch, Oakville, Caledon, Burlington, Ancaster, Niagara on the Lake, Grimsby, Vaughan, Aurora, King City, Richmond Hill, Stouffville, Barrie, Orillia, Uxbridge, Orangeville, Collingwood, London, Brantford, Dorchester, Waterloo, Kitchener, Cambridge, Stoney Creek, Hamilton, Chatham, Windsor, Woodstock, Cottage Country, Muskoka, Bracebridge, Gravenhurst, Bala, Parry Sound, Huntsville and everywhere else.
Where can I see your products?
You can visit our website to see some of our projects as well as our Facebook page. We have some demos in a few Rona stores in Quebec. Please call us for more details.
How long does it take to manufacture?
Depending on the time of the year, our manufacturing delays are between 3 to 6 weeks for a complete U shaped structure.
How long does it take to install the prefabricated gates?
The standard installation time is around 2-3 hours for all prefabricated gates. Depending on the job sites and products, it may take a little longer.
What type of gates is best for me?
Depending on your type of use, if its commercial or residential, how many times the gates will open, the size of your driveway, the style you are looking for and your budget, we have different solutions such as swing gates and sliding gates that are amongst our best sellers.
What type of budget should I expect to be paying?
It depends on what type of product you are looking for. We manuifacture complete gate units ranging anywhere from $3,000 to $25,000 and sometimes more for special projects. We certainly have a product that will fit your needs and your budget.
What type of access controls do you provide?
All of our gate units come with remote controls and a wireless keypad with code access. Other access unit controls such as magnetic cards, keyfobs and sensors are available. Call us for more details.
What type of power do I need?
All of our gate operators work with 120v power. We also have the solar option for all of our automation products.
What type of paint do you use?
We use powder coating for all of our aluminum gates. We use different types of stain for wood.
What is the warranty on your products?
The standard warranty is 5 years on the structure and 2 years on the automation parts.
I already have a gate, do you provide the installation service for the automation?
We offer installation services for swing gates only. We can provide sliding gate operators but we do not install them on gates that are already on sites. We sell LiftMaster products.